Question 1

How does Highfliers Academy program work?

Accepted Answer

Highfliers Academy is a fully online ESL program designed for personalized learning. Students attend live, one-on-one virtual English lessons four days a week — Monday, Tuesday, Wednesday, and Thursday. Each session is tailored to the student's level and goals, ensuring focused and effective language development from the comfort of home.

Question 2

What can I get help with?

Accepted Answer

Students receive support in a wide range of English language skills, including:

Pronunciation
Vocabulary development
Grammar and sentence structure
Reading comprehension
OPIC and TOEIC test preparation
Homework help
And much more, based on individual learning goals and needs.

Question 3

How do I contact the teacher?

Accepted Answer

Students can contact their teacher by email or phone using the contact details provided on the Highfliers Academy website.

Question 4

When is Highfliers Academy available?

Accepted Answer

Highfliers Academy operates Monday through Thursday, from 2:00 PM to 9:00 PM EST.
Please note that we are closed on major holidays.

Question 5

Can I work with the same teacher?

Accepted Answer

Yes, all sessions are taught by the same teacher, providing consistent instruction and personalized support throughout the program.

Question 6

Can I review my previous sessions?

Accepted Answer

Yes, previous sessions can be reviewed. Recordings or session notes are made available to help students revisit what they’ve learned and track their progress.

Question 7

Can I makeup a missed session?

Accepted Answer

Yes, makeup sessions are available at no additional cost. To avoid a fee, students must cancel at least 24 hours before their scheduled class time. Late cancellations or no-shows will incur a $15 fee.

Makeup classes are granted based on overall attendance and the total number of registered lessons.

For example: If you're enrolled in a 4-lesson program and miss 2 classes, you may qualify for 2 makeup session at the end of the course.

Question 8

How many students are in a session at a time?

Accepted Answer

Each session is conducted on a one-on-one basis, with only one student per class to ensure personalized attention.

Question 9

What is the minimum time to work with a teacher?

Accepted Answer

The minimum lesson duration with a teacher is 30-60 minutes per session.

Frequently Asked Questions