Frequently Asked Questions

Highfliers Academy is a fully online ESL program designed for personalized learning. Students attend live, one-on-one virtual English lessons three times a week — on Tuesday, Wednesday, and Thursday. Each session is tailored to the student's level and goals, ensuring focused and effective language development from the comfort of home.

Students receive support in a wide range of English language skills, including:

• Pronunciation

• Vocabulary development

• Grammar and sentence structure

• Literacy and reading comprehension

• OPIC and TOEIC test preparation

• And much more, based on individual learning goals and needs.

Students can contact their teacher by email or phone using the contact details provided on the Highfliers Academy website.

Highfliers Academy operates Monday through Thursday, from 4:00 PM to 8:00 PM EST. Please note that we are closed on major holidays.

Yes, all sessions are taught by the same teacher, providing consistent instruction and personalized support throughout the program.

Yes, previous sessions can be reviewed. Recordings or session notes are made available to help students revisit what they’ve learned and track their progress.

Yes, makeup sessions are available at no additional cost. To avoid a fee, students must cancel at least 24 hours before their scheduled class time. Late cancellations or no-shows will incur a $15 fee.

Makeup classes are granted based on overall attendance and the total number of registered lessons.

For example: If you're enrolled in a 5-lesson program and miss 2 classes, you may qualify for 1 makeup session at the end of the course.

Each session is conducted on a one-on-one basis, with only one student per class to ensure personalized attention.

The minimum lesson duration with a teacher is 30 minutes per session.