Frequently Asked Questions
Q: How does Highfliers Academy program work?
Highfliers Academy is a fully online ESL program. English sessions are Tues, Wed, Thurs, each week and lessons are conducted in a virtual classroom on a 1:1 ratio.
Q: What can I get help with?
Students get help with Pronouncing, Understanding Vocabulary, Grammar, Sentence Structure, Literacy, Reading Comprehension, OPIC/TOEIC test preparations, and more.
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Q: How do I contact the teacher?
Students can contact the teacher via email or phone with the information provided on the website.
Q: When is Highfliers Academy available?
Monday, Tuesday, Wednesday, Thursday 4PM-8PM EST. Our services are closed on major holidays.
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Q: Can I work with the same teacher?
Yes, you work with the same teacher for each session.
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Q: Can I review my previous sessions?
Previous sessions can be reviewed.
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Q: **Can I makeup a missed session?
Makeup sessions will be given at no cost. However, a $15 fee will be assessed if student does not cancel with proper notification, 24hrs prior to his/her class time.
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Q: How many students are in a session at a time?
There is 1 student in a session.
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Q: What is the minimum time to work with a teacher?
Minimum time to work with a teacher is 30 minutes per lesson.
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**The amount of makeup classes given; depends on the number of lessons you've missed for the number of lessons you are registered for... Example: 5 lessons/ 2 missed classes are allowed for a makeup class at the end of the program.